Full-time, benefited position: Monday – Friday, 7 a.m. – 4 p.m.  Overtime as directed.

  • Provide primary phone support for Surgery barns for movement of patients to and from surgical facility.
  • Dispatch barn staff (via radio) to locations of patient as requested from surgical facility.
  • Perform morning census of Surgery barns confirming all current patients and their locations.
  • Monitor department cameras for client/patient arrivals and departures.
  • Notify barn staff of client arrivals (via radio) for loading and unloading.
  • Enter client/patient information into computer database promptly and accurately.
  • Confirm accuracy of intended procedure to be performed on patients.
  • Dispatch recovery tech’s (via radio) pre and post-surgery to surgical facility as requested.
  • Confirm all surgeons’ patients have arrived for the day.
  • Review post-surgery reports for accuracy.
  • Monitor recovery room video for efficiency and safety.
  • Review sales reports during sales season for accuracy.
  • Maintain clean and orderly Surgery barn office area.
  • Assist with maintaining appropriate stock of departmental office supplies.
  • Report any required repairs to appropriate personnel.
  • Greet and assist clients and visitors.

 

Qualifications:

  • Capable of multi-tasking and utilizing multi-line phone system.
  • Excellent computer skills - proficient with Microsoft Office programs.
  • Efficient typing skills.
  • Medical terminology and knowledge of the Equine and Thoroughbred Industries a plus.
  • Excellent Customer Service skills necessary.
  • Organizational skills
  • Effective communicator
  • Innovative, motivated, pleasant personality
  • Ability to lift more than 10 lbs

 

Equipment Used

  • Cisco Phone system
  • Computer
  • Hand-held Radio
  • Fax machine, Copier

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